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1. Introduction

Welcome to NeonChat. This Privacy Policy explains how we collect, use, store, and protect your information when you use our messaging application. By creating an account or using the app, you agree to the terms described in this policy.

2. Information We Collect

2.1 Account Information

- Email Address (required for login & verification)
- Password (encrypted and never visible to anyone)
- Username (used for adding friends)
- Profile details such as name, avatar, and bio

2.2 User Content

- Messages you send to friends
- Group messages
- Media files (images, videos, documents) shared in chats

2.3 Device Information

- Device type, OS, app version
- Basic diagnostic logs for app functionality

2.4 Safety Monitoring (Anti-Abuse System)

To keep the platform safe, our system may automatically analyze messages for:
• Threatening or abusive language
• Blackmail, extortion, or harmful behavior
• Highly unusual or suspicious conversation patterns

No human reads private messages. Automated systems only flag and notify the moderation team or the account owner if severe harm or criminal activity is detected.

3. How We Use Your Information

- To create and manage your account
- To allow friend search using usernames
- To enable 1-to-1 and group messaging
- To provide real-time chat functionality
- To maintain app security and prevent abuse
- To notify users about dangerous or harmful communication behaviors

4. Data Storage & Security

- All messages are securely stored using encrypted cloud storage.
- Passwords are hashed and cannot be retrieved.
- Your account data is never sold or shared with third parties.
- We use strict access controls & data protection mechanisms.

5. Your Rights

- Access your account information at any time
- Request deletion of your account & messages
- Update or edit profile details
- Report users for harmful or abusive behavior

6. Prohibited Activities

The following actions will result in account warning, suspension, or permanent ban:
• Blackmail or extortion
• Harassment, threats, or abusive chat behavior
• Impersonation or identity fraud
• Sharing illegal or harmful content
• Encouraging self-harm or harm to others

7. Automated Alerts for Harmful Behavior

If our system detects extreme or dangerous chat patterns such as:
• Blackmail attempts
• Terrorizing someone
• Severe harassment

A safety alert may be sent:
• To the moderation team
• Or to the user’s registered email (depending on severity)

This feature exists to prevent serious harm and protect users.

8. Children’s Privacy

NeonChat is not intended for users under 13 years of age. If we discover an underage account, it may be removed for safety reasons.

9. Changes to This Privacy Policy

We may update this policy occasionally. Continued use of the app means you accept the updated terms.

10. Contact Us

For privacy or safety concerns, you can contact us anytime at:
support@yourapp.com

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Privacy Policy

1. Introduction

2. Information We Collect

2.1 Account Information

2.2 User Content

2.3 Device Information

2.4 Safety Monitoring (Anti-Abuse System)

3. How We Use Your Information

4. Data Storage & Security

5. Your Rights

6. Prohibited Activities

7. Automated Alerts for Harmful Behavior

8. Children’s Privacy

9. Changes to This Privacy Policy

10. Contact Us

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